Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems, and a blank/frozen screen.

Caution Don't attempt to insert the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.

  1. Ensure the device is powered off.
  2. From the top edge of the device, use a fingernail or similar tool to pull out the microSD / SIM card tray.
    Remove SD/SIM tray
  3. With the gold contacts facing up and the notch located in the lower-right, insert the SIM card into the tray as shown.
    Note Press in on the card to lock it into place.
    SD/SIM card tray
  4. Reinsert the SIM/SD card tray and press in to lock it into place.
    Insert SD/SIM tray


Note Check out this interactive demo for more info.

Related Topic: Remove SIM Card