RED HYDROGEN ONE - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

  1. From a Home screen, swipe up from the center of the display to access the apps screen.
  2. Navigate: Settings Settings icon > Users & accounts.
  3. From the Accounts section, tap the appropriate account.
  4. Tap the Menu icon Menu (upper-right).
  5. Tap Remove account.
  6. To confirm, tap REMOVE ACCOUNT.

 

Related Topic: Set Up Corporate Email

isTealiumFlag=true