RED HYDROGEN ONE - Reset Network Settings

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

Caution By performing the steps below, the following are cleared or restored to default values:

  • Cellular and Wi-Fi network settings (including saved networks and passwords)
  • Bluetooth®


  1. From a Home screen, swipe up from the center of the display to access the apps screen.
  2. Navigate: Settings Settings icon > Network & Internet.
  3. Tap the Menu icon Menu icon (upper-right).
  4. Tap Reset Wi-Fi, mobile & Bluetooth.
    Note If prompted, enter the PIN, password or pattern.
  6. To confirm, tap RESET SETTINGS.