Palm - Reset App

If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.

Note Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.

  1. From a Home screen, touch and swipe up to display all apps.
  2. Navigate: Settings Settings app icon > Apps Apps and notifications icon.
  3. Locate then select the appropriate app.
    Note If system apps aren't visible, tap the Menu icon Menu (upper-right) > Show system.
    App management with menu visible
  4. Tap Force stop.
  5. Tap OK.
  6. Tap Storage.
  7. Tap Clear data.
    Note This option may not be available for some apps.
    Note Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
  8. Tap OK.
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