Palm - Reset Network Settings

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

Note Resetting network settings:

  • resets Wi-Fi networks and passwords, cellular settings and VPN settings.
  • can be performed while roaming internationally.


  1. From a Home screen, touch and swipe up to display all apps.
  2. Navigate: Settings Settings app icon > System About icon > Reset options Reset icon.
  3. Tap Reset Wi-Fi, cellular & Bluetooth then tap Reset Settings.
    Note If prompted, enter the PIN, password or pattern.
  4. Tap Reset Settings to confirm.