Activate Basic Visual Voicemail - RED

Note Notes:

  • If Visual Voicemail setup was declined during Initial Activation, navigate: Phone > Menu icon Action overflow icon (upper-right) > Settings > Voicemail then tap the Visual Voicemail switch On icon to turn on.
  • Only Basic Voicemail is available for devices active on prepaid plans.
  • If Visual Voicemail is turned off from the Settings screen, messages and Google transcripts within the app are deleted. Copies still saved in your Verizon voicemail box are not affected.


  1. Launch Visual Voicemail.
  2. From the setup screen, tap Turn on.
    Welcome Screen


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