Apple Watch® - Power & Charging Issues

If you're having issues with your Apple Watch charging or not holding a charge, here are some helpful tips.

  1. Check the charging cable for damage.
  2. If the device won't power on, press and hold the Power button for 5-10 seconds.
    Note If the device powers on, but doesn't hold a charge, power cycle the device then charge fully and re-test.
  3. Ensure a manufacturer-approved charging cable is used to avoid extended charging times or other charging issues.
  4. While connected to the wall charger, attempt to power on the device.
    Note If device doesn't power on, wait 1-2 minutes and re-test.
  5. Verify the device and/or charger display the appropriate charging/LED indicator.
    Note If the battery is extremely low, the display may remain blank for up to 5 minutes before a low battery image appears. It may take 15 minutes to 2 hours before the device can be powered up.
  6. Attempt to power on the device using a different manufacturer-approved charger, if available.
  7. If the device still won't power on, trickle charge using a manufacturer-approved USB cable plugged into a computer. Many times devices that are completely dead recover after 45 minutes to 2 hours using this trickle-charge method. After the device recovers, finish charging by plugging into a wall outlet.


Shopping cart Keep your device powered up! Visit our accessory store to check out our lineup of charging accessories.


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