moto e5 go - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

  1. If powered off, press and hold the Power button until the Motorola logo appears then release.
  2. From the 'Hi there' screen, select the appropriate language then tap START.
    Tap a language then tap Start
  3. From the 'Phone Activation' screen, tap NEXT.
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Note If activating a new phone, ensure the old phone is powered off.
    Tap Next
  4. From the 'Connect to Wi-Fi' screen, select a network then enter the password.
    Note If you choose 'SKIP', you can add Wi-Fi networks after setup is complete.
    Select a network then enter the password
  5. From the 'Copy apps & data' screen, select the preferred option.
    Tap Next
  6. Sign in to your existing Google™ account or create a new one.
    Note If you choose to 'SKIP', you can add you existing Google account your after setup is complete.
    Enter your Gmail then tap Next
  7. From the 'Protect your phone' screen, select an option.
    Note If you, choose 'Not now', you can add a screen lock option after setup is complete.
    Select an lock screen option
  8. From the 'Google services' screen, select the desired options to turn on Switch on or off Switch off then tap ACCEPT.
    Review T&C then tap Next
  9. From the 'Verizon Services' screen, select the desired options to turn Switch on or off Switch off then tap OK.
    Tap OK
  10. From the 'About your privacy' screen, tap ACCEPT AND CONTINUE to use current settings.
    Tap Accept and Continue
  11. Tap GOT IT to exit the device setup.
    Tap Got it

Video Camera  Icon If you'd like additional support, check out this Getting Started With a New Smartphone video.