moto 5G - Factory Data Reset

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Factory resetting your 5G moto mod clears data usage when you navigate to: Settings > Network & internet > Data usage.


  1. Connect the moto 5G mod.
  2. Navigate: Settings Settings icon > Connected devices Connected devices > Moto Mods moto mod icon > About this Moto Mod.
  3. Tap Factory data reset.
  4. From the 'Erase Moto Mod' data screen, tap ERASE DATA.
  5. Your 5G moto mod reactivates automatically when attached.