Sonim XP8® - Soft Reset

Note Notes:

  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device, unless the battery is very low.
  • If the device won't power on or off, press and hold the Power and Volume Up buttons until the device powers on/off (can take up to 2 minutes).


  1. Press and hold the Power button (on the left edge) until the 'options' menu appears then release.
    power button
  2. Tap Restart.
    Note Allow approximately 1 minute for the process to complete.