Alcatel Avalon™ V - Power Up in Safe Mode

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device can be powered on and is responsive.

  1. Ensure the device is powered off.
  2. Press and hold the Power button (on the right edge) to power on the device.
    Power button
  3. When the 'Hello' logo appears, press and hold the Volume Down button (located above the Power button).
    Volume down
  4. When the device displays Safe Mode in the lower-left, release the Volume Down button.
    Safe mode

Note Notes:

  • With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.
  • Power cycle device to disable Safe Mode then reinstall and test each app one at a time to identify which app is causing the problem.


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