Alcatel GO FLIP™ V - Master Reset (Powered Off)

Caution A Master Reset:

  • is the last resort for troubleshooting.
  • erases all data and restores preferences to factory default specifications.
  • is only recommended when the existing data has been backed up or is unwanted.


Note Utilize the preferred method if the device can be powered on and responsive.

  1. Ensure the device is powered off.
  2. Simultaneously press and hold the PWR/END key Power / End key and the Volume up button until you see the 'Recovery' screen appear.
  3. Highlight then select Wipe data/Factory data reset.
    Note Utilize the Volume up/down buttons to highlight and the Power/End key to select.
    Recovery screen factory reset
  4. From the 'Wipe all user data' screen, highlight and select Yes.
    Note If needed, set up your device.
    Recovery screen wipe all data