Alcatel GO FLIP™ V - Windows® Device Manager Conflicts

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Start Device Manager.

  • Windows 10: Right-Click Start > Device Manager.
  • Windows 8: Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7: Click Start > Control Panel > System and Security > Device Manager.

 

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:
Note Depending upon the selected USB connection (e.g., Media device, Camera, USB debugging), some of the devices may not appear.

Portable Devices: Alcatel GO FLIP V
Universal Serial Bus controllers: USB Composite Device

Note If a red X, yellow ! or yellow ? displays to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Note Driver conflicts may also be indicated by a device entry labeled 'Other Devices' or 'Unknown'.

If a conflict is present:

  1. Right-click the device then click Update Driver Software.
  2. Click Browse my computer for driver software.
  3. Enter C:\Windows\System 32\Drivers in the search field then click Next.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Note If the driver software isn't found, a Windows Operating System update may be needed.
  4. Click Close.
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