moto z4 - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

 

  1. If powered off, press and hold the Power button until the moto logo appears then release.
    Moto Screen
  2. Select the appropriate language then tap START.
    Start Screen
  3. If presented with the 'Phone Activation' screen, tap NEXT.
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Note If activating a new phone, ensure the old phone is powered off.
    Activation screen
  4. From the 'Connect to Wi-Fi' screen, select a network then enter the password.
    Note If you choose 'SKIP', you can add Wi-Fi networks after setup is complete.
    Connect to Wi-Fi
  5. If you'd like to restore your info from an old device, tap NEXT. If you'd like a fresh start, tap DON'T COPY.
    Copy data
  6. Sign in to your existing Google™ account or create a new one.
    Note If you choose 'Skip', you can add your Google account after setup is complete.
    Google sign in
  7. From the 'Google services' screen, tap any of the switches to turn on Switch on or off Switch off then tap ACCEPT (may require scrolling to the bottom).
    Google services
  8. From the 'Unlock with your fingerprint' screen, tap SET UP then follow the steps.
    Note If you choose 'SKIP', you can set up fingerprint recognition after setup is complete.
    Fingerprint Unlock
  9. From the 'Set screen lock' screen, enter lock code then tap NEXT.
    Note If you choose 'SKIP', you can set up a screen lock after setup is complete.
    Screen lock
  10. From the 'Google Assistant' screen, tap Continue.
    google assistant
  11. From the 'Access your Assistant...' screen, tap I Agree to setup Voice Match.
    Note Choose 'No thanks', to skip this step.
    voice match
  12. From the 'Anything else?' screen, tap an option or tap NO THANKS to skip
    Additional apps
  13. From the 'Verizon Services' screen, tap any of the switches to turn on Switch on or off Switch off then tap ACCEPT.
    Verizon services
  14. From the 'Verizon Cloud' screen, tap NEXT.
    Note If you choose 'SKIP', you can set up Verizon Cloud after setup is complete.
    Verizon cloud
  15. From the 'Security & Privacy' screen, tap the switch to turn on Switch on or off Switch off then tap ACCEPT.
    Security & privacy
  16. From the 'About your privacy' screen, tap ACCEPT AND CONTINUE.
    Note If you choose you can check the box and fill in email address to receive emails from Motorola.
    Motorola privacy
  17. From the 'Ready to go!' screen, tap GOT IT to complete setup.
    Ready to go

 

Video Camera  Icon If you'd like additional support, check out this Getting Started With a New Smartphone video.

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