Samsung Galaxy A10e - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:


  1. If powered off, press and hold the Power button until the Samsung Galaxy A10e screen appears then release.
    Power button
  2. Select the appropriate language then tap the Arrow icon.
  3. To continue, select (check) the following then tap Next (lower-right):
    Note Review the info before continuing.
    • Terms and conditions
      Note Must be selected to continue.
    • Privacy Policy
      Note Must be selected to continue.
    • Send Diagnostic data (optional)
    • Information Linking (optional)
    Terms and Conditions / Privacy screen
  4. From the 'Phone Activation' screen, tap Next.
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Note If activating a new phone, ensure the old phone is powered off.
    Phone activation screen with next highlighted
  5. From the 'Bring your old data for quicker setup' screen, select the preferred option then tap Next
    • Wireless
      Note Only available with Samsung Galaxy devices.
    • Cable and USB connector
      Note Bring data from another device (iPhone, Android, etc.)
    • Skip this for now
    Bring your old data screen
  6. From the 'Set up Wi-Fi' screen, select a network then enter the password.
    Note If you choose 'Skip', you can add Wi-Fi networks after setup is complete.
    Set up Wi-Fi
  7. Sign in to your existing Google™ account or create a new one.
    Note If you choose 'Skip', you can add your Google account after setup is complete.
    Google sign-in screen
  8. From the 'Google services' screen, select any of the following to turn on Switch on or off Switch off then tap Accept.
    Note If necessary, tap More to review additional services.
    Google Services screen with emphasis on accept
  9. From the 'Protect your phone' screen, tap an option.
    Note If you choose 'Not now', you can add a screen lock or set up face recognition after setup is complete.
    Protect your Phone screen
  10. From the 'Verizon Services' screen, tap Accept.
    Verizon Services
  11. 'Verizon Cloud' screen, tap Next.
    Note If you choose 'Skip', you can set up Verizon Cloud after setup is complete.
    Verizon Cloud
  12. From the 'Email setup' screen, select an email account type then enter your sign-in info.
    Note If you choose 'Skip', you can add an email account after setup is complete.
    Email setup
  13. From the 'Security & Privacy' screen, tap Accept.
    Verizon Security and Privacy
  14. From the 'Sign in to your Samsung account' screen, sign in to your existing account or create a new Samsung account.
    Note If you choose 'Skip', you can add a Samsung account after setup is complete.
    Samsung account setup
  15. From the 'Setup Wizard is complete' screen, tap Done.
    Setup Wizard is complete


Video Camera Icon If you'd like additional support, check out this What to expect when setting up your new phone video.