Samsung Galaxy A10e - Set Up Face Recognition

Note Notes:

  • Facial recognition is utilized to unlock the device.
  • For optimal performance, ensure you are indoors or away from direct sunlight.
  • If synced to a corporate exchange account, the availability of this option is dependent upon the policies of your IT admin.


  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate: Settings Settings icon > Biometrics and security.
  3. Tap Face Recognition.
    Note If presented, enter the current PIN, password, or pattern.
  4. Perform one of the following:
    • For first time setup:
      1. If presented, select a lock screen option (e.g., Pattern, PIN or Password) then follow the steps to complete the process.
        Note If necessary, refer to Set Up Screen Lock for assistance.
      2. From the 'Are you wearing glasses right now' screen, select 'yes' or 'no' then tap Continue.
      3. While holding the phone 8-20 inches away, position your face within the circle displayed on-screen.
      4. From the 'Face recognition' menu, tap the switch to turn each option on Switch on or off Switch off.
        • Face unlock
          Note When on, device unlocks with a recognized face.
        • Stay on Lock screen
          Note Once unlocked, remain on the lock screen until you swipe.
        • Faster recognition
          Note When off, greater security is provided making it harder to unlock your phone using an image or video.
        • Brighten screen
          Note Temporarily increases screen brightness to improve facial recognition in the dark.
    • To remove face data:
      1. From the Face recognition menu, tap Remove face data.
      2. To confirm, review the disclaimer then tap Remove.