If using a Macintosh® computer, additional software is required in order to transfer files.
For a quick overview of Verizon Cloud, watch this video.
Connect the device to a computer using the supplied USB cable.
If necessary, touch and hold the Status bar (at the top) then drag to the bottom.
The image depicted below is an example.
Tap Charging this device via USB.
Select MTP(File Transfer).
Selected when a blue dot is present.
Open 'File Explorer' or 'Windows Explorer'.
Using the computer keyboard, press the Windows+E ( +E) keys.
Alternatively, right-click Start then click 'Open Windows Explorer' or 'File Explorer'.
Using 'File' or 'Windows Explorer', navigate: Z3153V > Internal shared storage > Music.
Z3153V is listed under the 'This PC' section.
If the music files are stored on an SD / memory card, navigate: Z3153V > [Name of SD Card] then choose the location of the files.
Utilize the computer to copy music files from the music folder to the desired location on the computer's hard drive.