Apple® iPhone® 11 / iPhone 11 Pro / iPhone 11 Pro Max - Insert / Remove SIM Card

Instructions on inserting or removing your SIM can help with activation issues / errors, browser connection problems, and a blank / frozen screen.

Caution Caution:

  • Don't attempt to insert or remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.
  • Don't modify or alter your SIM card. Refer to these additional 4G SIM card do's and don'ts.


  1. Ensure the device is powered off.
  2. From the right edge of the device, remove the SIM card tray.
    Note Utilize the SIM eject tool (or paperclip) to unlock the tray by inserting it into the slot.
    Remove SIM card tray
  3. Insert the SIM card into the SIM card tray.
    Note If you are switching a SIM card, first remove the existing card from the SIM tray.
    Remove SIM card
  4. Insert the SIM card tray.
    Note Press in on the tray to lock it into place.
    Insert SIM card tray