If you've recently replaced your basic phone and need to retrieve media (e.g., ringtones, Ringback Tones and wallpapers) and transfer it to the recently activated basic phone, view this info.
Certain content may not be available due to handset compatibility, expired subscription time, etc. Refer to these FAQs for additional info.
Although visible in the My Media screen, such items will be grayed out.
Ringtones retrieved from the website will be sent via a picture message.