Delete and Recreate Dial-Up Connections - VZAccess® V7 (Windows®)

  1. Launch VZAccess Manager.
    Note Click Start > Programs (All Programs) > VZAccess Manager.
    Note With Windows 8, from the Start screen, select the VZAccess Manager tile.
    Note With Windows 10, click Start > Apps icon Apps Menu icon (located in the top-left corner) > All apps (located in the bottom-left corner) > VZAccess Manager.
  2. From the top menu, click Options > Diagnostics.
  3. Double-click Network Connections (located near the bottom).
  4. Right-click the Verizon Wireless - VZAccess icon then click Delete.
    Note If present, right-click the NationalAccess/BroadbandAccess icon then click Delete.
    Note If using a GlobalAccess device, right-click the VZGlobal icon then click Delete.
  5. Click Yes.
  6. Close the Network and Dial-up Connections Control Panel by clicking the X in the upper right corner.
  7. Click Close (located at the bottom right).
  8. Click File > Exit, to close VZAccess Manager.
  9. To automatically recreate the dial-up connection, relaunch VZAccess® Manager.
    Note Click Start > Programs (All Programs) > VZAccess Manager.
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