Cancel or Remove Backup Assistant

NoteNotes:

  • Canceling a Backup Assistant subscription or removing it deletes the application from the handset completely. Airtime/megabyte charges apply while removing a subscribed application.
  • Backup Assistant cannot be removed/canceled if it came preloaded on the device. Reset the application by performing a master reset on the device.

Touchscreen Devices
Non-Touchscreen Devices
Get It Now Version 1

Touchscreen Devices

Media Center
Media Center - Plaza

Touchscreen Devices - Media Center

  1. From the main screen, tap Menu.
  2. Tap Media Center.
  3. Navigate to Backup Assistant.
  4. Tap Options next to the app.
  5. Tap Remove.
  6. Tap Yes.

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Touchscreen Devices - Media Center - Plaza

  1. From the main screen, tap Menu.
  2. Tap Media Center.
  3. Tap Apps.
  4. Tap the Options menu.
  5. Tap Manage Apps.
  6. Tap Delete.
  7. Tap Backup Assistance.
  8. Tap Yes.
  9. Tap Done.

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Non-Touchscreen Devices
Media Center
Media Center - Plaza

Media Center

  1. Select Menu.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
  2. Select Media Center (Get It Now).
  3. Select Browse & Download (Get Going).

  4. Select Backup Assistant then press the right soft key to choose Options.
  5. Select Remove or Cancel Subscription.
  6. Select Yes.

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Media Center - Plaza

  1. Select Menu.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
  2. Select Media Center (Get It Now).
  3. Select Apps.
  4. Select Backup Assistant then press the right soft key to choose Options.
  5. Select Cancel Subscription/Delete.
  6. Select Yes.

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Get It Now version 1

  1. Select Menu.
  2. Select Get It Now from the handset menu.
  3. Select Get Info.
  4. Select Settings.
  5. Select Manage Apps/Options.
  6. Select Backup Assistant.
  7. Select Remove or Cancel Subscription.
  8. Select Yes.

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