Verifying Connected Networks - Windows®

This shows you how to check the connection between your Windows computer/PC and Internet-capable device.

Note If your Windows operating system is unknown, refer to Determining Software Version - Windows.

  1. Launch Network Connections.
    • Windows 10
      • Right-click the Start icon Settings icon (lower-left corner) then click Network Connections.
    • Windows 8
      • Right-click the Start icon Settings icon (lower-left corner) then click Network Connections.
    • Windows 7
      • Click Start Settings icon (lower-left corner) > Control Panel > (Network and Internet) > Network and Sharing Center > Change adapter settings (located in the left navigation pane).
    • Windows Vista
      • Click Start Settings icon (lower-left corner) > (Settings) Control Panel > View Network Status and Tasks > Manage Network Connections.
        Note If prompted, click Continue.
    • Windows XP
      • Click Start Settings icon (lower-left corner) > (Settings) Control Panel > (Network and Internet Connections) > Network Connections.
  2. If multiple network adapters are installed, locate the default adapter.
    Note The default adapter has a check mark and be labeled Default.
  3. If the correct network adapter is listed as disabled, tap and hold or right-click it, then tap or click Enable.
  4. If the wrong network adapter is listed as the default, tap and hold or right-click the correct adapter, then tap or click Set as Default Connection.
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