Determining Signal Type/Strength - VZAccess Manager v7 (Macintosh)

Note If the device is Mobile Broadband capable and is located outside of the Mobile Broadband Coverage Area, then the device reverts to a NationalAccess connection, if available. When connected to NationalAccess the device won't experience the same speed or throughput as when connected to Mobile Broadband.

Determining Signal Type

  1. Ensure the device is connected to the computer.
  2. Open VZAccess® Manager.
    Note From the Macintosh desktop, navigate Finder > Applications > VZAccess Manager.
  3. From the status bar (located in the lower-left corner) verify the available networks listed e.g., Mobile Broadband (EV-RevA).


Determining Signal Strength

From the main screen of VZAccess® Manager, locate the signal strength indicator located to the right of the available network(s).
Note If the device is experiencing low or no signal strength, ensure the antenna is fully extended and perpendicular to the computer. If signal strength does not improve, move the device to a location where it receives a stronger signal.


Signal Strength Indicator
Low signal strength Signal meter showing a low signal
Full signal strength Signal meter showing full signal


Received Signal Strength Indication (RSSI)

  1. From Menu Bar, click VZAccess Manager > About VZAccess Manager.
  2. Verify the RSSI (indicated as signal).
    Note For a reliable connection, the RSSI should be greater than -95 dBm (e.g., -73 dBm). A value of -125 dBm indicates no signal. If the signal is between -95 dBm and -125 dBm, move the device to an alternate location (an outdoor location is preferable).


Related Topic: Video Icon Wireless Coverage Overview