Samsung Convoy® / Convoy® 2 - Auto Firmware Over-The-Air (FOTA) Upgrade

Caution If the device is closed at any time the upgrade will fail.

  1. With the phone open and at the main screen, perform an over-the-air activation. For assistance refer to Performing over-the-air activation.
    Note If presented with the activation screen, press OK to choose Send.
  2. Press OK.
    Note Device will restart.
  3. Press OK.
    Note Software download will take 1 to 2 minutes.
  4. Press OK.
    Note Software upgrade will take 1 to 2 minutes.
  5. Navigate Menu > Settings and Tools > Phone Info > SW / HW Version and verify the upgraded version.