Windows® Device Manager Conflicts - BlackBerry® Bold™ 9650 Smartphone

Start Device Manager.

  • Windows 10
    • Right-Click Start > Device Manager.
  • Windows 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:

  • Modems:
    • Standard Modem
  • Portable Devices:
    • BlackBerry 9650
  • Ports (COM & LPT):
    • BLACKBERRY Virtual Serial Port v2 (COMx)
    • BLACKBERRY Virtual Serial Port v2 (COMx)
  • Universal Serial Bus controllers:
    • BlackBerry Smartphone
    • USB Composite Device
    Windows Device Manager with installed devices
    Note If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
    Note Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
    Windows Device Manager displaying devices with errors

If a conflict is present:

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