Split MDN / MIN cannot access Mobile Web - Samsung Smooth™ Prepaid

Warning Caution:

  • Due to an industry change around internet privacy and security, you may be unable to access certain HTML secure pages (HTTPS/SSL) with Mobile Web.
  • Additionally, effective 12/29/2016, My Verizon mobile, is inaccessible as a part of this change. Manage your account by visiting vzw.com/myverizon from your computer or dial the following #functions on your device: #BAL (#225) for current account balance, #PMT (#768) to make a payment.


  1. Power the device off.
  2. Remove / insert the battery then power the device back on.
  3. Clear the following temporary internet files.
    • Cache
    • History
    • Cookies
    • Auto Fill
  4. Power cycle the device then open Mobile Web.