Send Directions to a Family Member - Family Locator

Caution Family Locator transitions to Verizon Smart Family™ effective 1/24/19. Refer to these FAQs for more info.

  1. From a computer, visit the Family Locator website.
  2. Enter the 10-digit mobile number (or username) and password then click Continue.
    Note To register for an account, click Register for My Verizon then refer to Register for My Verizon for additional assistance.
  3. If presented with a Family Locator Tip or Overview, click Continue.
  4. Click Locate (beside the family member).
  5. Click the family member icon on the map.
  6. Click Search > Directions From / Directions To.
  7. Enter the destination or origination information then click Get Directions.
  8. Click Send Directions (upper-left corner).
  9. Ensure the recipient(s) are selected and click the add (>) icon then click Send.
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