Initial Setup - Blackberry® Desktop Software (Windows®)

  1. From the desktop, navigate: Start > All Programs (Programs) > BlackBerry > BlackBerry Desktop Software.
    Note With Windows 10, click Start > Apps icon Apps Menu icon (located in the top-left corner) > All apps (located in the bottom-left corner) > BlackBerry > BlackBerry Desktop Software.
    Note If not available, refer to Download/Install BlackBerry Desktop Manager for assistance.
  2. Connect the BlackBerry device to the computer via the supplied USB cable.
    Note Allow several minutes for the computer to install necessary drivers and for the BlackBerry Desktop Software to detect the device.
  3. Choose one of the following options:

Get Started with This Device

  1. Click Don't add the account.
    Note If necessary to add an enterprise email account, contact the local BlackBerry Enterprise Server (BES)/IT administrator for assistance.
    Note Enterprise email account setup can be resumed after completing initial setup by navigating Device > Device options > Enterprise Email tab from the main screen.
  2. Ensure the following settings are configured as appropriate then click Finish:
    • Device Name
    • When I connect my device
      • Back up my device
      • Synchronize
        • Organizer data
        • Media files
        • My computer's date and time with my device
    • Media on My Device
      • Store media on
      • delete all media from this location

 

Copy Data and Settings from Another Device

  1. Disconnect the new BlackBerry device from the computer then connect the previous BlackBerry device (containing the data to be copied) via the supplied USB cable.
  2. Click the appropriate device.
  3. Select (check) any of the following options then click Next:
    • Device data
    • Third-party applications
  4. If presented, click OK.
  5. Disconnect the previous BlackBerry device from the computer, connect the new BlackBerry device (where the data will be copied to) via the supplied USB cable then click Next.
  6. Click the appropriate device.
  7. Click OK.
  8. Ensure the following settings are configured as appropriate then click Finish:
    • Device Name
    • When I connect my device
      • Back up my device
      • Synchronize
        • Organizer data
        • Media files
        • My computer's date and time with my device
    • Media on My Device
      • Store media on
      • delete all media from this location
  9. Click Close.
    Note To delete data from the previous device, click Delete data from previous device then follow the step-by-step instructions.
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