Download and Install VZAccess® Manager (Windows®) - 4G


  • Previous versions of VZAccess Manager must be uninstalled before proceeding. Refer to Uninstalling/Reinstalling VZAccess Manager for assistance.
  • VZAccess Manager software must be installed before inserting the PC Card / USB Modem into the computer for the first time. Only after the software has been installed can Windows successfully install and configure the PC Card / USB Modem.


  1. Close any open apps.
    Note Proceed to step 6 if the software has already been downloaded.
  2. Launch an Internet browser then navigate to
  3. Tap Download Now button.
  4. Follow the on-screen instructions to select the appropriate software for your hardware/operating system.
  5. Tap Download Now button.
  6. Locate download (in View Downloads folder) then click Run or Save.
    Note If presented with a 'User Account Control' prompt, click Continue.
    Note If Save is selected, go to the file location and double-click the file.
  7. Click Install VZAccess Manager.
  8. Click Next.
  9. Ensure 'I agree with this software license agreement' is selected then click Next.
    Note Both, the Smith Micro Software and the Verizon Wi-Fi License Agreements must be selected.
  10. If presented, select the preferred view (Minimum/Full) then click Next.
  11. Click Next.
  12. Click Next.
  13. Ensure Typical is selected then click Next.
  14. Click Install.
  15. Click Finish.
  16. If necessary, refer to Detect the Device.