Windows® Device Manager Conflicts - LG Octane™

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Start Device Manager.

• Windows 10
  • Right-Click Start > Device Manager.
• Windows 8
  • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
• Windows 7
  • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:

Modems

LGE CDMA USB Modem

Ports (COM & LPT)

LGE CDMA USB Serial Port (COM x)

Universal Serial Bus controllers

LGE CDMA Composite USB Device

If a conflict is present, a red X, yellow ! or yellow ? is displayed to the left of a listed device or may be indicated by a device entry labeled Other Devices or Unknown. The drivers must be updated or reinstalled.

If a conflict is present:

1. Ensure that the device drivers are installed. Refer to Install USB drivers for additional assistance.
   If the device drivers are installed and a conflict is still present, continue to step 2.
2. Right-click the device then click Update Driver Software.
   
3. Click Browse my computer for driver software.
4. Enter C:\Program Files\LG Electronics\LG USB Modem Driver into the search window then click Next.
   The driver location can be entered manually or navigated to by clicking Browse.
5. Click Close.