Request Refund for Downloaded App - Google Play™ Store

Note For further assistance, refer to the Google Play Help Center.

Purchased Less than 2 Hours Ago

  1. From the Play Store home screen, tap the Menu icon (upper-left).
  2. Tap Account.
  3. Tap the appropriate app.
  4. Tap Refund.
  5. Follow the onscreen instructions to complete your refund and uninstall the app.

Purchased More than 2 Hours Ago

  1. From the Play Store home screen, tap the Menu icon (upper-left).
  2. Tap My apps & games.
  3. Tap the appropriate app.
  4. From the 'Developer' section (at the bottom; may require scrolling), tap Send email.
  5. Enter the refund request and reason then tap Send.
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