Initial Setup - BlackBerry Protect - BlackBerry® Bold™ 9930 Smartphone

Note If BlackBerry Protect is not installed, refer to BlackBerry Protect Web Portal for instructions on how to download and install.

  1. From the Home screen, press the Menu button.
  2. Select BlackBerry Protect.
  3. Review the License Agreement then select I agree to continue with setup.
  4. Select Continue.
  5. Enter the appropriate information into the following fields then select Sign In:
    Note If the BlackBerry ID has not been created, select then refer to Create a BlackBerry ID for assistance.
    • Account Email
    • Password
  6. Select Next.
  7. Select (check) any of the following back up options then select Next.
    Note Enabled when a check mark is present.
    • All Supported Data
    • Contacts
    • Calendars
    • Tasks
    • Memos
    • Browser Bookmarks
    • Text Messages
    • Password Keeper Database
    • Wi-Fi Network Profiles
  8. From the Backup Frequency field, select the drop down menu.
  9. Select one of the following settings:
    • Daily
    • Weekly
    • Monthly
  10. Select Next.
  11. Select Next.
    Note If preferable, select (check) I want this device's location to be viewable from the BlackBerry Protect web site.
  12. Select one of the following options:
    • Add Device
    • Switch Device
      Note Refer to Restore Data then skip to step 2.

 

 

Create a BlackBerry ID

Note For more information, refer to BlackBerry article KB23906 - What is BlackBerry ID.

  1. Review the Membership Agreement then select I Accept to continue with ID creation.
  2. Enter the preferred information into the following fields then select Sign Up:
    • Email Address
    • Password
    • Confirm Password
    • Recovery Question
    • Your Answer
  3. Select Close.
  4. Enter the appropriate information into the following fields then select Sign In:
    • Account Email
    • Password
  5. Select Next.
  6. Select (check) any of the following back up options then select Next.
    Note Enabled when a check mark is present.
    • All Supported Data
    • Contacts
    • Calendars
    • Tasks
    • Memos
    • Browser Bookmarks
    • Text Messages
  7. From the Backup Frequency field, select the drop down menu.
  8. Select one of the following settings:
    • Daily
    • Weekly
    • Monthly
  9. Select Next.
  10. Select Next.
    Note If preferable, select (check) I want this device's location to be viewable from the BlackBerry Protect web site.
  11. Select one of the following options:
    • Add Device
    • Switch Device
      Note Refer to Restore Data then skip to step 2.
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