Determining Signal Type/Strength - VZAccess® Manager v7.7 (Windows®)

Note If the device is located outside of the 4G Mobile Broadband Coverage Area reverts to a 3G Mobile Broadband connection, if available. When connected to 3G Mobile Broadband, the device does not experience the same speed or throughput as 4G Mobile Broadband.

Determining Signal Type

  1. Ensure the device is connected to the computer.
  2. Launch VZAccess Manager.
    Note From the Windows desktop, navigate: Start > All Programs (Programs) > VZAccess Manager.
    Note For Windows 10, click Start > VZAccess Manager.
  3. If presented, enter the PIN then click OK.
    Note The default PIN is 1111.
  4. From the status bar (lower left), verify the available network listed e.g., Mobile Broadband (4G LTE).
  5. To view available Verizon Wireless networks, hover the mouse cursor over the signal indicator in the status bar.
    Note From the Minimum view, hover the mouse cursor over the signal bars.
    Networks available


Determining Signal Strength

From the VZAccess Manager main screen, locate the signal strength indicator (to the right of the available networks).
Note If the device is experiencing low or no signal strength, ensure the antenna is fully extended and perpendicular to the computer. If signal strength doesn't improve, move the device to a location where it receives a stronger signal.

Signal Strength Indicator
Low signal strength Signal indicator showing a low signal
Full signal strength Signal indicator showing full signal


Related Topic: Video Icon Wireless Coverage Overview