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DROID MAXX by MOTOROLA

Droid Turbo in Ballistic Nylon

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Verizon 4G LTE Broadband Router

Verizon LTE Internet and Home Phone

Stylo™ 2 V

Moto Z Droid Edition

Verizon Jetpack® 4G LTE Mobile Hotspot 890L

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LG Cosmos™ 3

DROID MAXX 2

Samsung Convoy® 4

LG Optimus Zone™ 3 Prepaid

Hum⁺ by Verizon

Motorola moto z² play

LG Terra™

GizmoPal™

PRIV™ by BlackBerry®

Samsung Galaxy S® III

DuraForce PRO with Sapphire Shield

Microsoft Lumia 735

LG K8 V

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Verizon 4G LTE USB Modem 551L

Verizon Verizon SmartHub with Voice

Galaxy Tab E (8.0)

moto z² force edition

Verizon Ellipsis® Jetpack® MHS900L

Moto G Play

Verizon 4G LTE USB Modem UML295

Casio G'zOne Commando®

DuraXV

Verizon Ellipsis® 10

Ellipsis™ Jetpack® MHS815L

BlackBerry® Bold™ 9930 smartphone

DROID MINI by MOTOROLA

DROID RAZR M by MOTOROLA

Casio G'zOne Commando® 4G LTE

Verizon Global USB Modem USB730L

LG Extravert™ 2

Samsung Convoy™ 3

Moto G™ by Motorola

ZenPad™ Z10

Brigadier™ by Kyocera

Microsoft Surface 3

LG G Vista

LG G2

LG K4™ LTE

moto e⁴ Prepaid

Kyocera DuraXV+

Casio G'zOne Ravine® 2

LG Exalt® LTE

Samsung Gear S3 frontier

Galaxy J3 Mission Prepaid

DROID 3 by MOTOROLA

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE

Apple® iPad® (9.7-inch)

LG Exalt™

HTC One® (M8)

iPad® Air 2

LTE Internet (Installed)

Verizon Wireless Home Phone T2000

Galaxy Tab E

Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L

Samsung Convoy™ 2

BlackBerry Classic

HTC 10™

HTC Desire® 530

Samsung Gusto® 2

Verizon Wireless AirCard® 595

LG G Pad 8.3 LTE

Samsung Intensity™ II

Samsung Brightside™

HTC One M9

DROID by MOTOROLA

Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11

Verizon Ellipsis™ 8 HD

Sony Xperia® Z3v

Galaxy Note® Edge

DROID ULTRA by MOTOROLA

Moto E™ Prepaid

Motorola moto e⁴ plus™ Prepaid

Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA

iPad® Pro

HTC Desire® 526

Apple® iPad® mini with Retina display

Samsung Galaxy S® 4 mini

DROID TURBO 2 - Designed by You

Apple® iPad Pro® (10.5-inch)

Samsung Galaxy Note® II

ZenPad™ Z8

BlackBerry® Z10 smartphone

Gear S2

BlackBerry® Q10 smartphone

Nokia Lumia 928

Apple® iPad Pro® (9.7-inch)

Nexus 6

HTC Desire® 626

iPad® mini 4

LG Revere®

LG Octane™

Verizon Wear24™

Verizon Wireless USB760 Modem

ASUS ZenPad™ Z8s

DROID INCREDIBLE 4G LTE by HTC

Apple® iPad Pro® (12.9-inch)

G Pad™ 10.1 LTE

Hum^x

Moto X™ (2nd Gen.)

LG Vortex™

Samsung Galaxy Tab® 2 (7.0)

G Pad™ 7.0 LTE

LG Cosmos™ 2

Verizon MiFi™2200 Intelligent Mobile Hotspot

DROID RAZR by MOTOROLA

Samsung Galaxy Tab S2

LG G Pad™ X8.3

Samsung Intensity™ III

Nokia Lumia 822

Gear S®

Motorola RAZR V3m

BlackBerry® Z30 smartphone

ASUS ZenFone™ AR

Moto X™ by Motorola

Samsung Galaxy Tab® 2 (10.1)

LG Revere® 2

Apple® iPad® with Wi-Fi + 4G

Casio G'zOne Ravine®

Apple® iPad® Air™

HTC One®

DROID RAZR MAXX HD by MOTOROLA

LG Accolade™

Samsung Galaxy Book

LG 4G LTE USB Modem VL600

Samsung Convoy™

LG enV®3

LG Exalt™II

Samsung Gusto®

Arlo Go

Samsung Haven™

Cadence by Kyocera

Verizon GizmoTab™

Samsung Galaxy Tab®

Apple® iPad® mini

Samsung Galaxy Tab® (10.1)

Samsung Galaxy Tab S3

Nokia Lumia Icon

BlackBerry® Bold 9650 smartphone

Sonim XP5

LG Optimus Zone™ 2 Prepaid

LG Migo^sm

Samsung Galaxy Tab® 4 (10.1)

Samsung Galaxy S® III mini

Dell™ Vostro™ V13 Laptop

DROID X by MOTOROLA

HTC One® (M8) for Windows®

Ellipsis® Kids

Spartan GoCam™

Samsung Illusion™

Lancet™ for Android™

Motorola Barrage™

Motorola MOTO™ W755

Samsung Galaxy Tab® 4 (8.0)

BlackBerry® Tour™ 9630 smartphone

Apple® iPad®

LG VX8300

Motorola XOOM™ 4G LTE

LG Optimus Exceed™ 2

LG enV®2

iPad® mini 3

DROID DNA by HTC

Samsung Galaxy Camera®

Verizon Wireless USB720 Modem

Samsung Alias™ 2

Transpyre™ Prepaid

Delphi Connect with 4G LTE Mobile Hotspot

Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot

DROID X2 by MOTOROLA

DROID 4 by MOTOROLA

BlackBerry® Bold™ 9930 smartphone without camera

Samsung Knack™

Pantech Hotshot™

Pantech Perception™

Samsung Galaxy Stellar™

Samsung Smooth™

LG VX5500

2018 Camry by Toyota

DROID RAZR MAXX by MOTOROLA

Apple® iPad® with Retina display

Verizon Wireless UMW190 Global USB Modem

Samsung Galaxy Tab® S

Pantech Breakout™

DROID RAZR HD by MOTOROLA

LG Cosmos™

Lancet™

LG Extravert™

Verizon Wireless AirCard® 595U USB Modem

Sony Xperia® Z2

Nokia Lumia 2520

LG enV® TOUCH

Samsung Intensity™

Verizon Wireless UM175 USB Modem

BlackBerry® Storm2™ 9550 smartphone

HP Elite x2 1012

DROID INCREDIBLE 2 by HTC

Samsung Gear S3 classic

Samsung Galaxy™ Stratosphere™ II

Casio G'zOne Boulder®

Watch Urbane™ 2nd Edition LTE

Enact™ by LG

LG Cosmos™ Touch

Samsung SCH-u340

Pantech Marauder™

Samsung Galaxy Note® 10.1

HTC One® max

Lucid™3 by LG

Samsung Galaxy Note® 10.1 2014 Edition

DROID CHARGE by SAMSUNG

Hydro ELITE by KYOCERA

Samsung Alias™

Galaxy Nexus by Samsung

THUNDERBOLT™ by HTC

Google Nexus 7

HTC One® remix

LG VX5400

DROID BIONIC by MOTOROLA

Samsung Galaxy™ Stratosphere™

Pantech Jest™ 2

Spectrum™ 2 by LG

Samsung Galaxy Note® Pro

Samsung Galaxy View

Intuition™ by LG

Casio G'zOne Rock™

Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot

Windows Phone 8X by HTC

Motorola W385

LG VX8360

ZTE Cymbal® LTE

Samsung Galaxy Tab® (7.7)

Verizon Wireless USB727 Modem

Samsung Fascinate™

BlackBerry® 8830 World Edition smartphone

Lucid™ by LG

Samsung Juke

DROID INCREDIBLE by HTC

BlackBerry® Curve™ 9330 smartphone

Verizon Wireless G'zOne Type-S

HTC Desire® 612

BlackBerry® Curve™ 8530 smartphone

Lucid™2 by LG

LG Chocolate®

Verizon Wireless UM150 USB Modem

LG Voyager™

Casio G'zOne Brigade®

DROID 2 GLOBAL by MOTOROLA

Verizon Wireless PC5750 PC Card

Pantech Caper™ Prepaid

LG Optimus Zone™

Verizon Wireless CDM8950

LG VX8350

Motorola MOTO™ VU204

Motorola Adventure™ V750

LG VX5300

Samsung SCH-u410

Samsung ATIV Odyssey™

BlackBerry® Curve™ 9310 smartphone

Samsung Gear S2 classic

Samsung Galaxy Legend™

LG Chocolate® Touch

HTC Rhyme™

Verizon Wireless Razzle™

Samsung Reality™

HP Spectre x2

Moto X™ - Designed by You

Moto X™ - Designed by You (2nd Generation)

Samsung ATIV SE™

Delphi Connect

Verizon Wireless CDM8975

DROID 2 by MOTOROLA

Pantech Crux™

Samsung SCH-a870

Samsung SCH-u430

Motorola W315

Samsung FlipShot®

BlackBerry Classic Non-Camera

Spectrum™ by LG

LG Dare™

Motorola MOTOKRZR K1m

DROID XYBOARD 10.1 by MOTOROLA

Verizon Wireless Escapade®

LG VX6100

LG Ally™

DROID PRO by MOTOROLA

Verizon Wireless G'zOne Type-S Push to Talk without Camera

Motorola V325

DROID XYBOARD 8.2 by MOTOROLA

Samsung SCH-a670

Samsung SCH-u540

Verizon Wireless Coupe™

LG Clout™

LG VX3200

LG Enlighten®

Verizon Wireless V740 ExpressCard

Sierra Wireless AirCard® 555D

HP® Mini 1151NR Netbook

LG VX5200

Samsung Omnia® II

Verizon Wireless Salute™

Revolution™ by LG

LG enV®

Motorola E815

LG Chocolate® 3

Sierra Wireless AirCard® 580

LG VX8700

LG Optimus Exceed™

Motorola V60s

Casio EXILIM

Motorola XOOM™

Nokia 6205

Luge™ by Motorola Prepaid

LG Versa™

Samsung SCH-a310

HTC Trophy™

Nokia 2705 Shade™ Non-Camera

Motorola RAZR V3m in Gray

Motorola MOTO™ Z6c World Edition

Verizon AD3700 Global USB Modem

HTC Rezound™

G'zOne Boulder™ Black and Silver

Casio G'zOne Ravine® 2 Non-Camera

DROID ERIS by HTC

Samsung Rogue™

Verizon Wireless USB1000 Global USB Modem

Motorola RAZR V3c

Motorola MOTO™ Z6cx World Edition without Camera

LG VX3300

Samsung SCH-a650

LG VX4500

BlackBerry® Curve™ 9370 smartphone

Samsung Zeal™

Gateway® LT2016u Netbook

DROID R2D2 by MOTOROLA

Samsung SCH-a630

Samsung SCH-a950

Samsung Sway™

Verizon Wireless PC770 2-in-1 Card and ExpressCard®

Motorola V710

Samsung Glyde™

Motorola V325i

Motorola Rival™

Nokia 2285

LG VX4650

Samsung Continuum™

Nokia 6015i Prepaid

Samsung Trance™

Samsung SCH-a850

LG V

Nokia 2705 Shade™

Motorola Entice™

LG VX6000

HP® Mini 110-3098NR Netbook

Compaq® Mini CQ10-688nr Netbook

Samsung Gleam®

Samsung SCH-u550

HP® Mini 311-1037NR Netbook

LG Glance™

Nokia 3589i

Samsung Omnia®

Verizon Wireless PN-300

Motorola Rapture™ VU30

Verizon Converged VOIP Device

Samsung SCH-a930

LG VENUS™

Nokia 6215i

HTC Ozone™ with TALKS™ for Verizon Wireless

Samsung Renown™

Verizon Wireless U630 PC Card

Nokia 6315i

Samsung SCH-n330

HP® Mini 210-1076NR Netbook

Motorola V325xi

Verizon Wireless Blitz® Prepaid

Nokia 6236i

HTC Touch Pro™

Motorola V276

Verizon Wireless V620

Nokia 2128i

Verizon XU870 Global ExpressCard®

Motorola MOTORAZR maxx Ve

LG VX8100

Motorola MOTORIZR Z6tv

Samsung Galaxy Tab® 4

Motorola C333

Jest™

Motorola V60p

ASUS ZenFone™ V

Kyocera KX414

Motorola C343

HP® Pavilion dm1-3010nr Notebook

HP® Pavilion dm1-2010nr Entertainment Notebook

Verizon Wireless Adamant™

All memory capacities and all colors supported.

Factory Data Reset (Powered On) - DROID RAZR / RAZR MAXX by MOTOROLA

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Perform a factory data reset only if absolutely necessary as it removes all settings and data including:

Contacts
Email accounts
System and app data
App settings
Downloaded apps
Media (It is recommended to backup this data)
Alternatively, music, pictures and videos can be backed up to a computer.

Notes:

An alternate reset method is available if the device is unresponsive or won't power on.
If troubleshooting third-party apps, disable the Automatic Restore option.

From a Home screen, tap Apps (located at the bottom).
Tap Settings.
If the app icon is missing, tap App menu filter (located at the top) then tap All apps.
Tap Privacy.
Tap Factory Data Reset.
Ensure Erase internal storage is selected (checked) then tap Reset phone.
If presented, enter the current passcode or draw the unlock pattern.
Tap Erase Everything.
Allow up to 10 minutes for the factory data reset and reboot processes to complete.
To set up the device after the reset has completed, refer to Initial Activation and Setup.