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DuraForce PRO with Sapphire Shield

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DROID MINI by MOTOROLA

Verizon 4G LTE USB Modem 551L

LG G Vista

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DROID RAZR M by MOTOROLA

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DuraXV

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DROID ULTRA by MOTOROLA

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Kyocera DuraXV+

Verizon Wireless AirCard® 595

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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE

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Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11

Samsung Galaxy S® 4 mini

Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L

Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA

DROID by MOTOROLA

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DROID TURBO 2 - Designed by You

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Microsoft Surface 3

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Hum^x

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DROID RAZR by MOTOROLA

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Verizon Wireless USB760 Modem

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G Pad™ 7.0 LTE

DROID RAZR MAXX HD by MOTOROLA

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Verizon Wireless Home Phone T2000

Apple® iPad® Air™

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Motorola RAZR V3m

G Pad™ 10.1 LTE

LG 4G LTE USB Modem VL600

Samsung Galaxy Tab® 4 (10.1)

Casio G'zOne Ravine®

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Watch Urbane™ 2nd Edition LTE

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LG Optimus Zone™ 2 Prepaid

Samsung Galaxy J3 Eclipse

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Apple® iPad® with Wi-Fi + 4G

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HTC One® (M8) for Windows®

iPad® mini 4

Pantech Breakout™

Nokia Lumia Icon

Samsung Galaxy Tab®

iPad® mini 3

Lancet™ for Android™

Samsung Illusion™

Samsung Galaxy Book

Samsung Haven™

Verizon Converged VOIP Device

DROID X by MOTOROLA

Ellipsis® Kids

Transpyre™ Prepaid

Verizon MiFi™2200 Intelligent Mobile Hotspot

Verizon Verizon SmartHub with Voice

BlackBerry® Bold 9650 smartphone

BlackBerry® Z30 smartphone

DROID DNA by HTC

LG Optimus Exceed™ 2

Lancet™

Samsung Galaxy Camera®

DROID RAZR MAXX by MOTOROLA

Motorola MOTO™ W755

Pantech Jest™ 2

DROID INCREDIBLE 2 by HTC

LG VX8300

Samsung Galaxy Tab® 4 (8.0)

Enact™ by LG

Pantech Hotshot™

Samsung Galaxy Stellar™

Lucid™3 by LG

Nokia 2366i

Casio G'zOne Boulder®

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DROID RAZR HD by MOTOROLA

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BlackBerry® Pearl™ Flip 8230 smartphone

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Delphi Connect with 4G LTE Mobile Hotspot

DROID BIONIC by MOTOROLA

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BlackBerry® Tour™ 9630 smartphone

LG Migo^sm

DROID 4 by MOTOROLA

DROID X2 by MOTOROLA

Samsung Knack™

Verizon Wireless USB720 Modem

HTC One® max

Hydro ELITE by KYOCERA

Apple® iPad® with Retina display

Verizon Wireless UMW190 Global USB Modem

Apple® iPad® (9.7-inch)

Samsung Alias™ 2

Verizon Wireless UM175 USB Modem

Dell™ Vostro™ V13 Laptop

Samsung Galaxy™ Stratosphere™ II

Spectrum™ 2 by LG

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Intuition™ by LG

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Nokia Lumia 2520

DROID 3 by MOTOROLA

BlackBerry® Storm2™ 9550 smartphone

Pantech Perception™

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HTC One® remix

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THUNDERBOLT™ by HTC

Windows Phone 8X by HTC

Casio G'zOne Rock™

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HP Elite x2 1012

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Casio EXILIM

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BlackBerry® 8830 World Edition smartphone

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Sharp KIN™ ONE

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Samsung N150 Netbook

DROID 2 GLOBAL by MOTOROLA

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Samsung FlipShot®

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Motorola MOTO™ VU204

DROID XYBOARD 10.1 by MOTOROLA

Casio G'zOne Ravine® 2 Non-Camera

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HP® Mini 1151NR Netbook

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Samsung SCH-a930

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BlackBerry Classic Non-Camera

Luge™ by Motorola Prepaid

LG Enlighten®

Verizon Wireless V740 ExpressCard

Pantech PN-215

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Motorola RAZR V3m in Gray

LG VX3200

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Samsung i700 Pocket PC

LG VX8100

Samsung SCH-u540

Samsung SCH-a670

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LG VX4650

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DROID XYBOARD 8.2 by MOTOROLA

Motorola MOTO™ Z6c World Edition

Nokia 6205

LG Chocolate® 3

BlackBerry® Curve™ 9370 smartphone

LG Chocolate® Touch

DROID ERIS by HTC

Verizon Wireless USB1000 Global USB Modem

DROID R2D2 by MOTOROLA

Nokia 2705 Shade™ Non-Camera

LG enV®

Sharp KIN™ TWO

Samsung SCH-a650

Revolution™ by LG

LG V

LG Optimus Exceed™

Motorola E815

LG Versa™

Gateway® LT2016u Netbook

Motorola V325i

LG VX4500

LG VX3300

HTC Apache XV6700

LG VX8700

LG Glance™

Pantech PN-820

Motorola V710

Compaq® Mini CQ10-688nr Netbook

Motorola V60s

Motorola CITRUS™

G'zOne Boulder™ Black and Silver

Nokia 7205 Intrigue™

Nokia 6015i Prepaid

Verizon Wireless Adamant™

Nokia 2605 Mirage

Motorola MOTO Q™ 9c

Samsung Rogue™

Samsung Trance™

Motorola MOTO™ Z6cx World Edition without Camera

LG VENUS™

Nokia 7705 Twist™

LG VX6000

Samsung Gleam®

Verizon Wireless Blitz® Prepaid

Samsung Omnia®

HP® Mini 311-1037NR Netbook

Nokia 3589i

HP® Pavilion dm1-3010nr Notebook

Motorola DEVOUR™ with MOTOBLUR™

Motorola RAZR V3c

Verizon XU870 Global ExpressCard®

Samsung SCH-a850

Samsung Zeal™

Kyocera KPC650

Motorola Q™

Samsung Renown™

LG Fathom®

LG Clout™

Motorola Krave™ ZN4

Samsung Saga™

Samsung SCH-a310

Nokia 6215i

Verizon Wireless CDM 7075

Samsung Sway™

HP® Pavilion dm1-2010nr Entertainment Notebook

HTC Merge®

Samsung SCH-u550

HTC Touch Pro™

Nokia 2705 Shade™

Verizon Wireless PN-300

Motorola T720

Kyocera KX414

Nokia 6236i

Samsung SCH-u620

Motorola Rival™

Jest™

Nokia 2128i

Sharp KIN™ TWOm

HTC Ozone™ with TALKS™ for Verizon Wireless

Samsung SCH-i760

Samsung Glyde™

Motorola V65p

Motorola V276

Verizon AD3700 Global USB Modem

Verizon Wireless XV6600 without Camera

Verizon Wireless V640

Samsung SCH-a990

Sharp KIN™ ONEm

Motorola V120e

Samsung SCH-i730

Samsung SCH-a890

Samsung SCH-i830

Motorola MOTORAZR maxx Ve

Samsung Gear S3 frontier

Motorola Entice™

Samsung SCH-a630

Kyocera K323

Nokia 6315i

Sonim XP5

Motorola Rapture™ VU30

LG Exalt® LTE

Kyocera KX1v

Motorola MOTO Q™ music 9m

Verizon Global USB Modem USB730L

Samsung SCH-n330

HP® Mini 110-1046NR Netbook

Motorola MOTORIZR Z6tv

Samsung Galaxy Tab® 4

HP® Mini 210-1076NR Netbook

Motorola V325xi

Samsung Gear S3 classic

2018 Camry by Toyota

BlackBerry® 7750

Kyocera SE47

Motorola C333

Samsung SCH-a610

Verizon Wireless V620

Kyocera KX2

Motorola V265

Motorola T300p

Kyocera K404

Nokia 6305i

Samsung SCH-a790

Samsung SCH-a795

LG VX2000

HP® Mini 110-3098NR Netbook

moto e⁴ Prepaid

Samsung i600 Smartphone

Apple® iPad Pro® (10.5-inch)

Motorola V60p

Verizon KPC680 ExpressCard®

Motorola C343

Motorola T730

Samsung Galaxy Tab S3

Samsung SCH-a530

Nokia 2285

Apple® iPad Pro® (12.9-inch)

Motorola moto z² play

Motorola A840

Kyocera KX444

Motorola MOTOSLVR L7C

Samsung Continuum™

BlackBerry® 7250

LG VX4700

LG VX9400

Galaxy J3 Mission Prepaid

Verizon Wireless U630 PC Card

Samsung SCH-a970

All memory capacities and all colors supported.

Factory Data Reset (Powered On) - DROID RAZR / RAZR MAXX by MOTOROLA

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Perform a factory data reset only if absolutely necessary as it removes all settings and data including:

Contacts
Email accounts
System and app data
App settings
Downloaded apps
Media (It is recommended to backup this data)
Alternatively, music, pictures and videos can be backed up to a computer.

Notes:

An alternate reset method is available if the device is unresponsive or won't power on.
If troubleshooting third-party apps, disable the Automatic Restore option.

From a Home screen, tap Apps (located at the bottom).
Tap Settings.
If the app icon is missing, tap App menu filter (located at the top) then tap All apps.
Tap Privacy.
Tap Factory Data Reset.
Ensure Erase internal storage is selected (checked) then tap Reset phone.
If presented, enter the current passcode or draw the unlock pattern.
Tap Erase Everything.
Allow up to 10 minutes for the factory data reset and reboot processes to complete.
To set up the device after the reset has completed, refer to Initial Activation and Setup.