If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.
To avoid potential issues, review the following:
- If powered off, press and hold the Power button (on the right edge) until the Motorola logo appears then release.
- From the Welcome screen, select the appropriate language then tap Start.
- From the 'Congratulations! Your phone is activated' screen, tap Start the setup.
- From the 'Welcome to the Setup Wizard' screen, review the Terms & Conditions then tap Next.
To review, tap Terms and Conditions then tap the Back icon
(lower-left) when finished.
- From the 'Restore your contacts from Verizon' screen, disable Sync contacts then tap Next.
Disabled when a checkmark is not present.
- From the 'Synchronize Accounts' screen, tap SKIP.
- From the Media screen, select Skip then proceed to step 9.
If Skip is not available, continue with step 8.
- From the 'Privacy Caution and Data Use' screen, review the info then tap Next.
- From the 'Location Consent' screen, enable desired options (e.g., VZW Location Services, etc.) then tap Next.
Enabled when a checkmark is present.
If presented, review the disclaimer then tap Agree to continue.
- From the 'How-to Videos' screen, tap Next.
- From the 'Got Google?' screen, navigate: No > Not now.
Related Topics: