Soft Reset - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi 4620L

If you can't browse the internet or your device crashes, resets, freezes or runs slow, view this info.

Method 1
Method 2

Method 1

  1. Power the device off.
    Note Press and hold the Power button until "Verizon MiFi Powering Off" appears on the display then release.
    Note If unable to power the device off, remove then re-insert the battery.
    Power button
  2. Power the device on.
    Note Press and hold the Power button until "MiFi" appears on the display then release.

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Method 2

  1. Access the Administration Web Interface.
  2. From the System tab, click System Status.
    System tab with System Status
  3. Click Restart (located in the lower-left).
    System Status screen with Restart
  4. Click OK.
    Confirmation prompt with OK

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