Adjusting volume controls can help if you're not getting notifications/ringing/vibrating when receiving calls/texts/emails.
The volume can also be adjusted by pressing the Volume button (located on the left edge) up or down.
From a Home screen, tap Apps.
From the Apps tab, tap Settings.
From the DEVICE section, tap Sound.
Ensure Silent mode is off (disabled).
To disable, tap Silent mode.
Adjust any of the following then tap OK:
Touch feedback & system
Music, video, games & other media
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.