Factory Data Reset (Powered On) - Samsung Galaxy S® III

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all settings and data including:

  • Google account
  • Contacts
  • Email accounts
  • System and app data
  • App settings
  • Downloaded apps
  • Media (It is recommended to backup this data)
    Note Alternatively, music, pictures and videos can be backed up to a computer.

 

Note Notes:

 

  1. From a Home screen, tap Apps Apps (located in the lower-right).
  2. From the Apps tab, tap Settings.
  3. From the Personal section, tap Back up and reset.
  4. From the Personal data section, tap Factory data reset.
  5. Tap Reset device.
    Note If presented, enter the current passcode or draw the unlock pattern.
  6. Tap Delete all.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.

 

Related Topic: Video Icon Factory Data Reset

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