Remove SIM Card - Samsung Galaxy™ Stratosphere™ II

Instructions on inserting/removing your SIM can help with activation issues/errors, browser connection problems and a blank/frozen screen.

Caution Caution:
  • Don't attempt to remove the SIM card while the device is powered on. Doing so may harm the SIM card and/or the device.
  • Don't modify or alter your SIM card. Refer to these additional 4G SIM card do's and don'ts.

 

  1. Ensure the device is powered off.
  2. Remove the battery cover.
    Note Utilizing the provided slot, carefully lift then detach the cover.
    Remove battery cover
  3. Utilizing the notch, lift then remove the battery.
    Remove battery
  4. If present, remove the memory card.
    Note Utilizing the indentation, slide the card out of the memory card slot.
    Note The memory card must be removed in order to access and remove the SIM card.
    Remove memory card
  5. Remove the SIM card.
    Note Utilizing the indentation, carefully slide the card out of the SIM card slot.
    Note If applicable, refer to Insert the SIM Card.
    Remove SIM card
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