Clear Temporary Internet Files - Samsung Galaxy Note® II

This can help if you're unable to browse the Internet or a web page won't display.

Note If unable to access the application, temporary Internet files can also be cleared by resetting the browser app. However, utilizing this method will result in all settings / preferences (e.g. browser bookmarks) being cleared.

  1. Launch the web browser.
  2. Tap the Menu icon Menu button icon (located in the lower-left; below the display).
  3. Tap Settings.
  4. Tap Privacy and security.
  5. Tap Clear cache then tap OK.
    Note Visited website content stored on the device. The cache enables the browser to download only the content that has changed since the last time a website was visited. Since the browser only downloads changed content, pages are loaded faster.
  6. Tap Clear history then tap OK.
    Note A listing of URLs (website addresses) that have been recently visited.
  7. Tap Clear all cookie data then tap OK.
    Note Some cookies contain customized preference and login information for previously visited websites. Once deleted, the website may prompt for this information again.
  8. Tap Clear form data then tap OK.
  9. Tap Clear location access then tap OK.
  10. Tap Clear passwords then tap OK.
  11. Tap Clear notifications then tap OK.

 

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