Start Device Manager.
- Windows 10
- Right-Click Start > Device Manager.
- Windows 8
- Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
- Windows 7
- Click Start > Control Panel > System and Security > Device Manager.
For detailed instructions and older operating systems, refer to Opening Windows Device Manager.
The following devices are normally installed:
Depending upon the selected USB connection (e.g., Media device, Camera, USB debugging), some of the devices may not appear.
- Modems
- SAMSUNG Mobile USB Modem
- Portable Devices
- EK-GC120
- SAMSUNG Android Phone
- SAMSUNG Android ADB Interface
- Universal Serial Bus Controllers
- SAMSUNG Mobile USB Composite Device

If a red
X, yellow
! or yellow
? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.

Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
If a conflict is present:
- Right-click the device then click Update Driver Software.
- Click Browse my computer for driver software.
- Enter C:\Windows\System 32\Drivers in the search field then click Next.
The driver location can be entered manually or navigated to by clicking Browse.
If the driver software is not found, a Windows Operating System update may be needed.
- Click Close.