Soft Reset - Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L

If you can't browse the internet or your device crashes, resets, freezes or runs slow, view this info.

Note A soft reset (powering the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device. In most cases, a soft reset won't affect data on the device, unless the battery is very low.

  1. Power the device off.
    Note Press and hold the Power button until "MiFi® Powering Off" appears on the display then release.
    Note If unable to power the device off, remove then re-insert the battery.
    Power button
  2. Power the device on.
    Note Press and hold the Power button until "MiFi®" appears on the display then release.
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