Unblock SIM PIN - Samsung Galaxy Note® 10.1

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.


  1. Ensure the device is powered on.
  2. From the keypad, enter the 8-digit PUK code then select Next.
    Caution If an invalid PUK is entered too many times, the SIM card is permanently disabled.
  3. Enter a new PIN (4-8 digits) then select Next.
    Note The default PIN code is 1111.
  4. Re-enter the PIN then select OK.
    Note If presented with another screen after entering the PIN, select OK.