View Diagnostic Info - Verizon Jetpack® 4G LTE Mobile Hotspot - MHS291L

To view device and network-specific info for your Jetpack, see these steps.

  1. Access the Admin Web Interface.
  2. From the Home page, navigate: About Jetpack > Diagnostics.
  3. Select one of the following:
    • Modem
      Note View the appropriate info (e.g., MEID, IMEI, FW Version, etc.).
    • 4G LTE Network
      Note View the appropriate info (e.g., RSRP, SNR, etc.).
      Note Refer to Advanced Settings for further assistance.
    • GSM/UMTS Network
      Note View the appropriate info (e.g., Network Operator, RSSI, etc.).
    • EVDO
      Note View the appropriate info (RSSI or SNR).
    • 1xRTT
      Note View the appropriate info (RSSI or Ec/Io).
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