Unblock SIM PIN - Verizon Jetpack® 4G LTE Mobile HotSpot - MHS291L

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to obtain the PUK before proceeding.

 

  1. Access the Admin Web Interface.
  2. From the left menu, click Jetpack Settings.
  3. From the Advanced tab, click Continue (located on the right).
  4. Click SIM (located below the Advanced tab).
  5. Enter the appropriate information into the following fields:
    Note If an invalid PUK is entered too many times, the SIM card is permanently disabled.
    • Enter PUK
    • New PIN Code
    • Confirm PIN Code
  6. Click Save Changes (located in the lower-right).
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