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Install Software Update - BlackBerry® Link

Installing a software update via BlackBerry Link allows you to utilize your computer's Internet connection. However, a software update can also be performed directly on the device using the Verizon Wireless network (Data charges may apply).

If not installed, refer to Download/Install - BlackBerry Link.

Install Software Update (Windows)
Install Software Update (Macintosh)

Install Software Update (Windows)

An active Internet connection is required to download/install a software update.

Launch BlackBerry Link.
From the Windows desktop, click Start > All Programs > BlackBerry > BlackBerry Link.
Using the provided USB cable, connect the BlackBerry 10 smartphone to the computer.
Click the device tab (located in the lower-left; to the right of the computer tab).
The name of the tab will vary depending upon the name of the device.
If presented, enter the device password.
Click Install Update (located above the device tab)..
If the 'Install Update' option does not appear, there is no update currently available.
Click Install Update.
Depending upon the size of the update and the speed of the Internet connection, the duration may vary.
Do not disconnect the BlackBerry 10 smartphone from the computer until the update has completed.

Top

Install Software Update (Macintosh)

An active Internet connection is required to download/install a software update.

Launch BlackBerry Link.
From the Macintosh desktop, click Finder > Applications > BlackBerry Link.
Using the provided USB cable, connect the BlackBerry 10 smartphone to the computer.
Click the device tab (located in the lower-left; to the right of the computer tab).
The name of the tab will vary depending upon the name of the device.
If presented, enter the device password.
Click Install Update (located above the device tab)..
If the 'Install Update' option does not appear, there is no update currently available.
Click Install Now.
Depending upon the size of the update and the speed of the Internet connection, the duration may vary.
Do not disconnect the BlackBerry 10 smartphone from the computer until the update has completed.