Switch Devices - BlackBerry® Link

Alternatively, the Device Switch app can be used to transfer data to your new BlackBerry OS 10 device from iPhone, Android, BlackBerry OS v5.0 to 7.1, and BlackBerry OS 10 devices.

Note BlackBerry Link (formerly BlackBerry Desktop Software) is used to sync media and back up/restore device data between BlackBerry Playbook tablets or BlackBerry 10 smartphones and a computer. If not installed, refer to Download/Install - BlackBerry Link.

  1. Navigate to BlackBerry Article ID: KB33322 then refer to 'Method 2: Using BlackBerry Link' for information regarding how to transfer data from a previous BlackBerry (running software versions 5.x to 7.x) to your BlackBerry 10 smartphone.
    Note Due to compatibility, some settings, data, and applications may be missing after the transfer process has completed.