Unblock SIM PIN - BlackBerry® Z10
The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.
- For Postpaid accounts, you must obtain the PUK via the My Verizon website before proceeding.
- For Prepaid accounts, contact customer service to obtain the PUK before proceeding.
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If necessary, launch the "SIM Security" screen.
From the home screen, navigate Settings > Security and Privacy > SIM Card > Enter PUK. -
Enter the appropriate information into the following fields:
If an invalid PUK is entered too many times, the SIM card is permanently disabled.
- Enter PUK
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Enter new SIM PIN 1
A new 4 to 8-digit PIN - Confirm SIM PIN 1
- Select OK.
From the home screen, navigate Settings > Security and Privacy > SIM Card > Enter PUK.
If an invalid PUK is entered too many times, the SIM card is permanently disabled.