Move Pictures / Videos from Device - BlackBerry® Z10

This helps when you want to transfer or move your picture/video files between your device and a computer/PC.

caution Only DRM free or unprotected video can be transferred via this method.


Note Notes:


  1. Connect the BlackBerry smartphone to the computer using the supplied USB cable.
    1. From the home screen, select Settings.
      Note If not available, swipe down from the top of the display (where the time is located).
    2. Select Storage and Access.
    3. Scroll to the bottom of the screen then select the "USB Mass Storage" On/Off switch to enable or disable.
  2. From the computer, launch Windows Explorer / Finder.
    Note For Windows Explorer, press the Windows+E ( windows key logo+E) keys using the computer keyboard.
    Note For Finder, click the Finder icon located on the dock.
  3. From Windows Explorer/Finder, click Removable Disk (X:) (under Devices with Removable Storage).
    Note X represents the drive letter, which varies from computer to computer.
  4. Locate then open the existing picture or video folder.
  5. Utilize the computer to copy picture or video files from the device to the desired location on the computer's hard drive.
  6. Disconnect the USB cable from the computer.