Start Device Manager.
- Windows 10
- Right-Click Start > Device Manager.
- Windows 8
- Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
- Windows 7
- Click Start > Control Panel > System and Security > Device Manager.
For detailed instructions and older operating systems, refer to Opening Windows Device Manager.
The following devices are normally installed:
Depending upon the selected USB connection (e.g., Mass Storage, Media Sync, Charge only), some of the devices may not appear.
- Android Phone
- CASIO C811 Android ADB Interface
- Disk drives
- CASIO C811 Storage USB Device
- Portable Devices
- E:\ (drive letter may vary)
- Ports
- CASIO C811 USB Virtual Serial Port (COMx)
- Universal Serial Bus controllers
- CASIO C811 USB Composite Device
- USB Mass Storage Device
- MTP USB Device

If a red
X, yellow
! or yellow
? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.

Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.
If a conflict is present:
- Right-click the device then click Update Driver Software.
- Click Browse my computer for driver software.
- Enter C:\Windows\System 32\Drivers in the search field then click Next.
The driver location can be entered manually or navigated to by clicking Browse.
If the driver software is not found, a Windows Operating System update may be needed.
- Click Close.